Cancellation Information
CHECK-IN and DEPARTURE TIMES : Unless otherwise agreed, check-in time shall be after 15:00 and departure time shall be 10:30am.
Where continued occupancy is required you may be charged one full night's rate, or part thereof.
PLEASE NOTE: Reception closes at 6:00pm. If you require a late check in please contact us directly.
TERMS & CONDITIONS: All rates and packages are current at the time of publication however must be confirmed at the time of booking.
To confirm your reservation we request you provide credit card details. No charges will be made against this card until checkout, or unless our cancellation policy is applied.
CANCELLATION FEES / POLICY: No fee is payable if cancellation is made more than 14-days prior to the check-in date.
If a cancellation is made inside the 14-days to check-in period, 50% of the total stay cost is payable.
Wherever possible and agreeable we will try to move a booking date to accommodate any issues that may arise.
A 'no-show' will incur 100% of the total booking cost.
Cancelling the stay within 24-hours of the booking date (without prior approval at the businesses discretion) is considered a 'no-show'.
Cancellation/date alteration requests must be made in writing by email to info@doubtlessbayvillas.co.nz.
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