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Cancellation Information

Cancellation Information

ARRIVAL and DEPARTURE TIMES : Unless otherwise agreed, arrival time shall be after 14:00 and departure time shall be 10:30am.
Where continued occupancy is required you may be charged one full night's rate, or part thereof.
PLEASE NOTE: Reception closes at 6:30pm. If you require a late check in please contact us directly.

TERMS & CONDITIONS: All rates and packages are current at the time of publication however must be confirmed at the time of booking.
To confirm your reservation we request you provide credit card details. No charges will be made against this card until checkout, or unless our cancellation policy is applied.

CANCELLATION FEES / POLICY: Written notification of cancellation must be sent to us by fax / email. The cancellation shall be deemed effective on the day we receive the fax/email.

- If cancellation occurs within 30 days of arrival we will withhold 25% of the total suite / villa cost
- If cancellation occurs within 15 days of arrival we will withhold 50% of the total suite / villa cost
- If cancellation occurs within 10 days of arrival we will withhold 100% of the total suite / villa cost